About

Our Board of Directors

Central Indiana Remodelers Guild is a local chapter of the National Association of the Remodeling Industry (“NARI”). This chapter has been in existence for 32 years and continues to offer the greater Indianapolis area a resource for professional, highly qualified remodeling contractors.

Rob Cooper

President

president@nariindy.com

Vice President

vp@nariindy.com

Keianna Harrison

Treasurer

treasurer@nariindy.com

John Babcock

Membership

membership@nariindy.com

Kathleen Cannon

Sponsorships

sponsorships@nariindy.com

Website

webmaster@nariindy.com

Alison Obermeyer

Secretary

Lisa Myers

Past President

past_president@nariindy.com

Code of Ethics

Each member of the National Association of the Remodeling Industry is pledged to observe high standards of honesty, integrity and responsibility in the conduct of business:

  • By promoting in good faith only those products and services which are known to be functionally and economically sound, and which are known to be consistent with objective standards of health and safety.
  • By making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer.
  • By writing all contracts and warranties such that they comply with federal, state, and local laws.
  • By promptly acknowledging and taking appropriate action on all customer complaints.
  • By refraining from any act intended to restrain trade or suppress competition.
  • By attaining and retaining insurance as required by federal, state, and local authorities.
  • By attaining and retaining licensing and/or registration as required by federal, state, and local authorities.

NARI Core Values

The National Association of the Remodeling Industry is committed to being:

  • Professional: Ethical and honest; committed to high standards
  • Open: Diverse and respectful; inclusive of many views and dedicated to free expression
  • Progressive: Informed and knowledgeable; resourceful and flexible
  • Member Focused: Focused on the importance of success, return on investment and profit lives

The National Association of the Remodeling Industry is dedicated to being the best resource for knowledge and training in the remodeling industry. Together we help construct the dreams in people’s lives.

Why Use a NARI Member?

NARI membership means that the remodeler / supplier / contractor is a full-time professional who has passed an extensive screening process and has met the stringent requirements of membership. The NARI member has agreed to uphold the association’s strict Code of Ethics and is dedicated to the professionalism and integrity of the remodeling industry.

NARI members are better informed and more qualified to handle any of your remodeling jobs because NARI members and their contractors continuously enrich their knowledge via industry publications, educational seminars and conferences.

Common Questions Asked of Potential Contractors

When a group of NARI remodeling contractors were asked what questions homeowners asked most frequently, the group unanimously agreed that their most popular queries were:

  • When can you start?
  • When will you be finished?
  • What time will you knock on my door each morning?
  • What time will you quit for the day?
  • Are you going to work everyday?
  • Can you finish before (insert any major holiday or significant family event)?
  • How much will it cost per square foot?

Unfortunately, these are not the type of questions that are going to tell you much about a particular contractor. While a reasonable timetable and budget is important, it shouldn’t be the primary focus of an interview or a job. Homeowners should also focus on trust and quality.

Better Questions to Ask of Potential Contractors

Start by asking questions about a company’s business practices and experience in a similar type of project. Here are some questions NARI members recommend you ask before signing a remodeling contract:

  • How long have you been in business?
  • Who will be assigned as project supervisor for the job?
  • Who will be working on the project? Are they employees or subcontractors?
  • Does your company carry workers compensation and liability insurance? (Always verify this information by calling the agency)
  • How many similar projects have you completed in the past year?
  • May I have a list of reference from those projects?
  • May I have a list of business referrals or suppliers?
  • What percentage of your business is repeat or referral business?
  • Are you a member of a national trade association?
  • Have you or your employees been certified in remodeling or had any special training or education, such as earning a Certified Remodeler (CR), Certified Remodeler Specialist (CRS) or Certified Lead Carpenter (CLC) or Certified Kitchen & Bath Remodeler (CKBR) designation?

It is important to note that your remodeler will be a part of your daily life and available for on-the-job education about your project. You should feel very comfortable asking any question seeking clarification on any points or issues you don’t understand. Take time to carefully select a remodeler with whom you feel comfortable with and one that you can ask lots of questions.

Remodeling can be a fun experience with great rewards. Educate yourself, go into the project with a full understanding of the work required, and hire a NARI professional!